What customers really want: bridging the gap between what your organization offers and what your customers crave
Description
A vice chairman of a rapidly growing $100 million organization explains how client loyalty is the connection created by organizations through the use of good service, a good product, and a good price along with personalization, differentiation, and emotion.
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ISBN:
9780785211983
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Grouping Information
| Grouped Work ID | 73d79e03-5d5c-91bc-ebea-65b49b0a670f |
|---|---|
| Grouping Title | what customers really want bridging the gap between what your organization offers and what your customers crave |
| Grouping Author | scott mckain |
| Grouping Category | book |
| Grouping Language | English (eng) |
| Last Grouping Update | 2024-03-05 21:41:48PM |
| Last Indexed | 2024-04-22 00:17:18AM |
Solr Fields
accelerated_reader_point_value
0
accelerated_reader_reading_level
0
author
McKain, Scott
author_display
McKain, Scott
available_at_pineriver
Pine River Library
detailed_location_pineriver
Pine River Adult Non-Fiction
display_description
A vice chairman of a rapidly growing $100 million organization explains how client loyalty is the connection created by organizations through the use of good service, a good product, and a good price along with personalization, differentiation, and emotion.
format_category_pineriver
Books
format_pineriver
Book
id
73d79e03-5d5c-91bc-ebea-65b49b0a670f
isbn
9780785211983
itype_pineriver
Adult book
last_indexed
2024-04-22T06:17:18.375Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
local_callnumber_pineriver
BUSINESS
owning_library_pineriver
Pine River Library
owning_location_pineriver
Pine River Library
primary_isbn
9780785211983
publishDate
2005
publisher
Thomas Nelson Publishers
recordtype
grouped_work
subject_facet
BUSINESS & ECONOMICS
Consumer behavior
Consumers
Customer relations
Customer relations -- Management
Customer services
Customer services -- Management
Management
Marketing
Marketing -- Psychological aspects
Organizational effectiveness
Relationship marketing
Consumer behavior
Consumers
Customer relations
Customer relations -- Management
Customer services
Customer services -- Management
Management
Marketing
Marketing -- Psychological aspects
Organizational effectiveness
Relationship marketing
title_display
What customers really want : bridging the gap between what your organization offers and what your customers crave
title_full
What customers really want : bridging the gap between what your organization offers and what your customers crave / Scott McKain
title_short
What customers really want
title_sub
bridging the gap between what your organization offers and what your customers crave
topic_facet
BUSINESS & ECONOMICS
Consumer behavior
Consumers
Customer relations
Customer services
Management
Marketing
Organizational effectiveness
Psychological aspects
Relationship marketing
Consumer behavior
Consumers
Customer relations
Customer services
Management
Marketing
Organizational effectiveness
Psychological aspects
Relationship marketing
Solr Details Tables
item_details
| Bib Id | Item Id | Shelf Loc | Call Num | Format | Format Category | Num Copies | Is Order Item | Is eContent | eContent Source | eContent URL | Detailed Status | Last Checkin | Location |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ils:.b4617624x | .i91667148 | Pine River Adult Non-Fiction | BUSINESS | 1 | false | false | On Shelf | Dec 12, 2022 | pran |
record_details
| Bib Id | Format | Format Category | Edition | Language | Publisher | Publication Date | Physical Description | Abridged |
|---|---|---|---|---|---|---|---|---|
| ils:.b4617624x | Book | Books | English | Thomas Nelson Publishers | 2005 | 195 pages ; 24 cm |
scoping_details_pineriver
| Bib Id | Item Id | Grouped Status | Status | Locally Owned | Available | Holdable | Bookable | In Library Use Only | Library Owned | Holdable PTypes | Bookable PTypes | Local Url |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ils:.b4617624x | .i91667148 | On Shelf | On Shelf | false | true | true | false | false | true | 131, 132, 133, 134, 135, 88 |
