What customers really want: bridging the gap between what your organization offers and what your customers crave

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Publisher:
Thomas Nelson Publishers,
Pub. Date:
2005.
Language:
English
Description
Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century - the disconnect between what customers seek and what organizations deliver.
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ISBN:
9780785211983
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Grouped Work ID 93342ea9-2854-507d-a059-70ad4a3bd54d
Grouping Title what customers really want bridging the gap between what your organization offers and what your cust
Grouping Author mckain scott
Grouping Category book
Last Grouping Update 2018-10-10 01:06:21AM
Last Indexed 2018-10-15 06:39:38AM

Solr Details

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accelerated_reader_point_value 0
accelerated_reader_reading_level 0
author McKain, Scott.
author_display McKain, Scott
detailed_location_pineriver Pine River Adult Non-Fiction
display_description A vice chairman of a rapidly growing $100 million organization explains how client loyalty is the connection created by organizations through the use of good service, a good product, and a good price along with personalization, differentiation, and emotion.
format_category_pineriver Books
format_pineriver Book
id 93342ea9-2854-507d-a059-70ad4a3bd54d
isbn 9780785211983
item_details ils:.b4617624x|.i91667148|Pine River Adult Non-Fiction|BUSINESS|||1|false|false|||||Due Oct 29, 2018||pran||
itype_pineriver Adult book
last_indexed 2018-10-15T12:39:38.539Z
lexile_score -1
literary_form Non Fiction
literary_form_full Non Fiction
local_callnumber_pineriver BUSINESS
owning_library_pineriver Piner River Library
owning_location_pineriver Piner River Library
primary_isbn 9780785211983
publishDate 2005
record_details ils:.b4617624x|Book|Books||English|Thomas Nelson Publishers,|2005.|195 pages ; 24 cm.
recordtype grouped_work
scoping_details_pineriver
Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
ils:.b4617624x .i91667148 Checked Out Checked Out false false true false false true 131, 132, 133, 134, 135
subject_facet BUSINESS & ECONOMICS, Consumer behavior, Consumers, Customer relations, Customer relations -- Management, Customer services, Customer services -- Management, Management, Marketing, Marketing -- Psychological aspects, Organizational effectiveness, Relationship marketing
title_display What customers really want : bridging the gap between what your organization offers and what your customers crave
title_full What customers really want : bridging the gap between what your organization offers and what your customers crave / Scott McKain
title_short What customers really want :
title_sub bridging the gap between what your organization offers and what your customers crave
topic_facet BUSINESS & ECONOMICS, Consumer behavior, Consumers, Customer relations, Customer services, Management, Marketing, Organizational effectiveness, Psychological aspects, Relationship marketing